Mel's Paper: I think this paper asks the obvious and most difficult question to deal with when developing a web page: who are your site users? What a luxury to have an outside firm help you answer this question. I like the idea of layering information on a site. I also thought it was interesting that SFMOMA's suspected audience was much different from their acutal audience.
Mack's Paper: I really enjoy the idea of this digital media project in idea, however, faced with viewing the actual product in a library setting, I think I would easily overlook it. Perhaps it would give me something to do as I was standing patiently in line, but, like most people, I am in a rush to get information on my research, and not interested in information on what everyone else it doing.
I think it would work well for community members using the library more leisurely than those coming with an immediate purpose.
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